Unregistered Marketers Banned from Purchasing at Dangote Refinery

With effect from Thursday, September 18, 2025, the Dangote Petroleum Refinery and Petrochemicals Limited has terminated the self-collection gantry sales of petroleum products at its facilities.

Our correspondent was able to receive a mail letter signed by the company’s Group Commercial Operations Department on Friday, and it contained this information.

Whether they purchase directly from the refinery’s depot or indirectly through other marketers, the directive seeks to stop sales to unregistered marketers and encourage broader adoption of the refinery’s free delivery program for retail outlets.

According to Dangote, the action was taken as an operational change to increase productivity. The business encouraged marketers to use its Free Delivery Scheme, which ships products straight to stores.

Additionally, it issued a warning that payments made after the effective date will be refused.

“We would like to notify you that, as of September 18, 2025, Dangote Petroleum Refinery and Petrochemicals FZE has put a halt to all self-collection gantry sales until further notice,” the message, which was sent to its marketing partners, said in part. We respectfully ask that all payments for self-collection associated with active PFIs be put on hold until further notice in light of this development. Kindly be advised that payments made after this date will not be accepted.

The business did, however, guarantee that its Free Delivery Scheme will continue to be available to both current and new clients.

The letter said, “We encourage all current and recently onboarded customers to register for the DPRP Free Delivery Scheme, which is still fully operational and provides a seamless delivery experience to your station.”

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By saying, “We sincerely apologise for any inconvenience this may cause and appreciate your understanding as we implement this operational adjustment,” the management also expressed regret for any inconveniences the decision may have caused.

The development takes place in the midst of an ongoing dispute between the Depot and Petroleum Products Marketers Association of Nigeria, the refinery, and the Nigeria Union of Petroleum and Natural Gas Workers.

The refinery has been accused by NUPENG of opposing the unionization of its truck drivers in spite of a government-mediated deal. Meanwhile, DAPPMAN has criticized the company’s contentious “free delivery scheme,” claiming that marketers are forced to use Dangote’s fleet at commercial rates.

According to the refinery, the program’s goal is to stabilize supplies and reduce expenses. It accuses marketers of pursuing subsidies and encouraging diversion. In the downstream oil industry, the standoff has increased worries about competitiveness, labor rights, and pricing.

Independent retail owners and gasoline marketers who have not signed up for the free delivery program and have depended on direct self-collection from the refinery’s gantry are anticipated to be impacted by the decision.

According to reports, on Thursday, September 18, 2025, Dangote Petroleum Refinery reiterated its stance in the ongoing conflict with the Depot and Petroleum Products Marketers Association of Nigeria, stating that it would not pay for the subsidies that marketers are trying to pass on through logistics.