NCC issues deadline for operators to update contact details or risk penalties

In accordance with the 2019 Licensing Regulations, the Nigerian Communications Commission (NCC) has ordered all licensed telecommunications operators to change their contact information by January 9, 2025.

This instruction supports the NCC’s initiatives to fortify Nigeria’s telecommunications sector, increase industry monitoring, and reinforce regulatory procedures.

The Commission issued a warning that failure to comply may result in fines, license suspension, or revocation.

While particular sanctions were not detailed, the NCC underlined the crucial role proper contact information plays in fostering industry responsiveness and participation.

Operators must submit revisions using the Commission’s eServices platform at https://eservices.ncc.gov.ng and notify the NCC of any changes to their contact information within seven days, according to Reuben Mouka, the NCC’s Director of Public Affairs.

The necessary data consists of:

Principal place of business: Full address, including postcode, location, and landmarks of interest.

Mailing address: If it’s not the main address.

Email contacts: Contact details that are up to date and available.

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Phone numbers: Current, working phone numbers.

Personnel details: Names and positions of those in charge of operational and regulatory issues.

The NCC underlined that the goals of these actions are to preserve productive cooperation and expedite communication in the telecom industry.