The COVID-19 pandemic has changed the long-standing foundation on which marketing and business are conducted. There have been changes to life as we know it since the emergence and spread of the disease with deadly consequences seen all over the world. Unpleasant experiences in various forms, such as social isolation, restricted travel, business decline, food shortages, border closures, and a high mortality rate, to name a few, have been the norm.
COVID-19 has clearly influenced not only how businesses are run, but also how they grow and maintain their brands and customer bases, as well as how they attract customers and promote their products and services. These changes have caused them to rethink their marketing strategies in order to reach a larger audience while maintaining a consistent revenue stream.
When the coronavirus is mentioned, thoughts immediately turn to the pandemic’s negative consequences, with little mention of the obvious benefits, particularly in the marketing and promotion of businesses and their brands. What advantages are you looking for? Here are some of the advantages of marketing in the age of the coronavirus.
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To begin with, brands have been pressed to engage in strategic marketing. Businesses have been forced to engage in innovative marketing campaigns to promote their brands as a result of the pandemic, resulting in some of the most amazing campaigns.
Nike’s “Play inside, play for the world” marketing campaign is a good example. While encouraging consumers to observe social distancing during workouts, the campaign also encouraged them to buy and wear their products. During this time, brands are now considering and demonstrating a sense of community and health consciousness in addition to profit.
Second, there has been a significant shift in consumer behavior. People have re-evaluated their priorities as a result of the COVID-19 effect. Changing the focus of purchasing power from the mundane to the critical. This has resulted in shifts in consumer behavior across product categories, as well as new values and spending criteria. These changes are likely to become the new standard. People are no longer hesitant to spend on their families, themselves, or their health.
Finally, while most brands have been forced to reduce their advertising budgets, businesses and brands in the health, self-care, and family categories have understandably increased their advertising budgets in order to reach a larger audience with their products and services. As a result, an increase in advertising spending is a big win for marketing. Unilever, for example, has committed to investing approximately N7 billion (£6 billion) in marketing in the coming year. This was to ensure that its most important brands were properly supported and given a Top of Mind (TOMA) rating in the face of rising inflation and price hikes.
In the end, things have yet to return to normal, and I daresay they will never do so. Market change, increased competition, and demand for creative and aggressive marketing practices will force businesses and brands to find new ways to adapt and function.
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While COVID-19 has provided opportunities for businesses and brands to market their products and services, it is important to note that in order to thrive in these changing times, brands must focus on sustainability and good business practices. Even after COVID-19 is over, purposeful brands are likely to go the extra mile in terms of customer preference.
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