Home Business & Economy FAAN Appeals for Calm as Cashless System Faces Glitches in Abuja, Lagos Airports

FAAN Appeals for Calm as Cashless System Faces Glitches in Abuja, Lagos Airports

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FAAN Appeals for Calm as Cashless System Faces Glitches in Abuja, Lagos Airports

Following traffic jams at Murtala Muhammed International Airport in Lagos and Nnamdi Azikiwe International Airport in Abuja on the first day of its nationwide Go Cashless initiative, the Federal Airports Authority of Nigeria, or FAAN, has advised drivers and airport patrons to exercise patience.

In a post on its X account on Sunday, FAAN stated that while previous notices and advertising encouraged early registration at its authorized offices, many vehicles attempted to register for the new Go-Cashless cards at the toll lanes, causing the traffic jam.

In accordance with the Federal Government’s order on cashless transactions, the Go Cashless Program formally launches today at MMIA and NAIA. The Federal Airports Authority of Nigeria expresses its profound gratitude to all drivers and airport passengers.

“We acknowledge that there was a traffic jam at the access gates today. A considerable number of drivers chose to register for their Go Cashless cards at the gates this morning despite the extensive exposure, notices, and repeated announcements given before to the start date, according to the statement.

FAAN noted that initial adjustment difficulties are typical for significant system transitions while acknowledging the brief delays.

According to the authority, it has improved on-ground coordination, expanded registration locations, and deployed additional staff to facilitate traffic flow.

The Central Bank of Nigeria’s push to encourage digital transactions is in line with the Go Cashless policy, which forbids cash purchases at executive lounges, parking lots, and entrance gates.

The program, which has been piloted in Lagos and Abuja since late 2025 in collaboration with Paystack, attempts to lower the hazards involved with cash handling while increasing processing speed, transparency, and operational efficiency.

Drivers were instructed by FAAN to get Go-Cashless cards at entrance gates, FAAN commercial offices, or partner bank branches and to make advance plans for future visits.

The public was informed by the authority that smoother operations in the days ahead would be ensured by continuous monitoring and modifications.

FAAN reaffirmed its commitment to offering a secure, effective, and top-notch airport experience, saying, “We appeal for your patience, understanding, and cooperation as we work diligently to stabilize and streamline the process.”

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